Frequently Asked Questions

To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.

What Do We Personalise?

  • Every book is designed and personalised for the child.
  • Story: We incorporate the child's name, age, gender and ethnicity into the story.
  • Images: We create completely unique images to complement every page of the story book. Each image is personalised with the child's hair style, hair colour, eye colour, skin tone, outfit and accessories.

Personalisation Process

  • Step 1: Place your order
  • Step 2: You will receive an email with a short questionnaire
  • Step 3: Complete the 2 minute questionnaire
  • Step 4: Using your answers, we will create a one of a kind personalised story and images.
  • Step 5: We will email you a draft to review/approve before we finalise, print and send your book to you.

Yes, absolutely. Once we receive your questionnaire, we create one of a kind images for each page of the story book, using the information you have provided us in the questionnaire. This includes information such as the child's hair style/colour, eye colour, skin tone, age, gender, clothing, shoes, accessories and more!

Here are some examples:

Travel Adventure Example

Arctic Adventure Example

Safari Adventure Example

Before we print your order, we will send you a draft for you to review. If you are unhappy with any of the images in the book, simply let us know and we will do our best to edit and enhance it for you.

We offer 2 options for every personalised book

PDF EBook Only:

  • We email you a digital (PDF) copy of your personalised story book, which you can view on the device of your choice (phone, tablet, laptop).

Hardcover Book:

  • We send you a hardcover print and also email you a digital (PDF) copy of your personalised story book.
  • Cover Type: Hardcover
  • Story & Images: 22 pages
  • Colouring Images: 8 pages
  • Book Size: 20cm x 20cm
  • Paper Quality: 170gsm

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal.

We currently ship only to the United Kingdom

  • Orders under £35 cost £3.99
  • Orders over £35 are Free
  • All orders are delivered within 3 to 5 business days using a tracked service

For more information, visit our shipping information page

In the unfortunate instance where you are unhappy with your order, simply contact us and as part of our Happiness Promise, we will do everything we can to make it right.

We are currently working on a 'create your own story' option, which we will be releasing soon. Stay tuned!

In the meantime, if you have a story idea that you would like us to create and print for you, contact us and we will do our best to bring it to life.